Question 1

How does your repair service work?

Accepted Answer

You buy a repair service, collection and return delivery of your console is free.

Question 2

How do you collect my console?

Accepted Answer

Once you buy a repair service we arrange Royal Mail to collect your faulty item at your convenience. This collection can be from your home or work, you can also drop off at any Post Office using the QR code we send you. Collection and return delivery is free.

Question 3

Do we provide warranty on repairs?

Accepted Answer

We provide 12 months warranty on all our repairs.

Question 4

How Do You Return My Console?

Accepted Answer

Once the repair is completed we will arrange return delivery via Royal Mail.

Question 5

What happens If my console can't be repaired?

Accepted Answer

In the very rare occasion we cannot fix your faulty console or your device is beyond economical repair, we will refund your repair payment and return your console back to you.

Question 6

Can I drop off my game console for repair?

Accepted Answer

If you live locally to Redditch you can drop off your console by appointment with us instead of posting it to us.

Question 7

Payment

Accepted Answer

All prices listed on our website include free collection and return delivery excluding the drop off in person repair service, there is no hidden charges.

FAQs

Frequently asked questions